Frequently Asked Questions


1. Can you stamp on the back of the keychains? 

My stainless steel keychains cannot be stamped on the back because the stamping will bleed through to the front side.  I do offer Aluminum keychains that can be stamped on both sides, just type aluminum into the search bar for my aluminum offerings

http://www.couplesbracelets.com/search?term=aluminum .  Please ask me for customization options if you would like it stamped on both sides.

 

2. How long will it take for me to receive my items?

Since I handmake every item ordered it can take me a few days to a week to make your order depending on how busy I am.  Shipping can take 3-5 days within the united states and International shipping can take up to 3-5 weeks depending on which country you are located in.  Please contact me for a more precise estimate before or after you place your order.

 

3. How do I care for my hemp jewelry?

When you first receive your hemp jewelry the fiber will be a little stiff.  I would suggest wearing it in the shower a few times to loosen up the fibers.  I would not suggest wearing it in the shower daily as that will degrade the fibers faster over time.  The more you wear your hemp jewelry the softer and more personal your jewelry will be.

 

4. What payment methods do you accept?

To Pay I accept Paypal, Here are some awesome features of Paypal! 

Check out simply and securely at millions of online stores. Paypal is trusted by millions - fast, safe and simple to use. No account, no problem you can use your credit card or debit card to pay. When you pay with PayPal, your financial information isn't shared with retailers. 

 

5. How thick are the keychains?

Stainless Steel Keychains are less than 1mm. 

Aluminum Keychains are just over 1mm.

The thickness may appear thicker or thinner on screen.

 

Stainless steel is a great alternative to sterling silver. It is very affordable, hypoallergenic and it is strong, durable, and does not easily bend. It will not tarnish, rust or change color. It may seem thin but in fact, it is very strong and you can not bend it easily.
 

*I can make the key chains have a brushed finish, so when the keychains get naturally scratched over time it will be less apparent.   I add the brushed finish by wiping the keychains face with steel wool which gives the face of the keychain a  distinctive look with a muted luster and a pattern of fine parallel lines.

 

*I hand stamp every letter on my key chains, so each key chain will be unique and different and may not look exactly like the picture. 

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*International Customers: Please be advised that your responsible for all customs, duty, or VAT fees from your country.* 

 

¡Every item is handmade by me, I am a 1 person small business who creates, photographs and ships everything myself. Due to the personalized and hand-crafted nature of my items it can take several days for me to create and ship your item. If you need an estimate of when you will receive your item just shoot me a message with your location and or order number so I can help you out!

 

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http://www.couplesbracelets.com/